Our Services

Hospital Transfers fills a vital role in healthcare, employing our multi-purpose fleet, specialized training, and bespoke technology to ensure reliable, safe and efficient post-admission, non-emergency patient transfers.

We operate between 6:00am to midnight, 7 days per week, 365 days per year.

Wheelchair Transfers

Patients who are able to sit upright in a Wheelchair can be transferred by a one-person transfer crew using our Wheelchairs, a facility provided Wheelchair, or a patient provided Wheelchair that is suitable for transport.

Stretcher Transfers

Patients who are bed-bound or are unable to sit upright can be transferred by a two-person transfer crew using our specialized Stretcher & Stair Chair equipment. Patients who are unable to walk up or down stairs at a pick up or drop off location are also required to travel by Stretcher.

Ambulatory Transfers

Patients who are ambulatory or semi-ambulatory, but still require specialist care and attention can be transferred by either a one-person or two-person transfer crew using most of our available vehicles.

Family Escorts

When possible, family members may also accompany patients for additional support and companionship during Stretcher, Wheelchair, or Ambulatory transfers.

Medical Escorts

With the exception of low-flow oxygen, patients traveling with medical equipment that cannot be disconnected during the journey typically require a medical escort. These patients are often accompanied by RNs, LPNs, RTs, HCAs and other licensed medical professionals.

Services Are Used Extensively Across All Areas of Healthcare

The types of patient transfers that we perform include: inter-facility and level-of-care relocations, patient discharges into the community, patient appointments and procedures, inter-regional relocations, special moves, and provincial critical incident responses.

Inter-Facility, Level-of-Care Relocations, Discharges

Acute
Emerg
Rehab

Regional, Special Moves, Critical Incident Response

Long-Haul Repatriations
Airport Pickups or Dropoffs
Hospital or Care Facility Moves
Natural Disaster Evacuations

Appointments & Other Procedures

Acute, Emerg, LTC, Rehab, Home

Hemodialysis
Radiation, Chemotherapy
Medical Imaging, Endoscopy
Electroconvulsive Therapy
Doctor’s Appointments
Physio, OT, RT, SLP
Cast Clinic
Perioperative
MAID

Hear About Our Impact

“Interior Health is no stranger to the devastating impacts of climate change—notably wildfires and floods, which places healthcare facilities at risk. This has resulted in mass evacuation events of hospitals and residents of Long Term Care facilities. In these situations, we call upon SNT to support the evacuation of our LTC facilities. During the 2024 Kelowna Wildfire, SNT responded quickly to support the evacuation of over 250 residents to alternative care facilities in the Okanagan and Lower Mainland. In our experience, SNT provides a safe, friendly, reliable, and professional service. In addition, SNT’s diverse fleet of stretcher, wheelchair, passenger-seat vehicles, and their sophisticated electronic dispatch system, enables a comprehensive and efficient response.”

“I’d like to share my appreciation for SNT and the outstanding service they deliver. SNT offers safe and reliable transport for patients, many with mobility or cognitive challenges, to access the medical care they need. What truly sets them apart is their incredible staff who go the extra mile in making every journey as comfortable as possible. Also, SNT has proven their commitment to improving patient access and flow by stepping up during challenging times such as wildfires or floods. Thank you SNT for your exceptional service!”

“Since we began using your service, it has opened up the world to our ALS Society patient members. Now I can confidently request transport for high needs people and know that they are going to arrive at their doctor’s appointments and Society events safely and on time. It is such a good feeling to be able to rely on you to assist us with such efficiency. All the patient members comment on the kindness and friendliness of your drivers. Thank you so much for providing such an efficient service.”

We’re Here When You Need Us.

Book Your Non-Emergency Patient Transfer.