We are the leading provider of patient transfer services in Western Canada, with over 260 employees and a custom-built fleet of over 150 ambulances, buses, and minivans. Our services include: inter-facility and level-of-care relocations, patient discharges into the community, patient appointments and procedures, inter-regional relocations, special moves, and provincial critical incident responses.
One-person crew transferring patients using our Wheelchairs, a facility provided Wheelchair, or a patient provided Wheelchair.
Two-person crew transferring patients using our specialized Stretcher & Stair Chair equipment.
Either a one-person or two-person crew transferring patients providing specialist care and attention.
When possible, family members may also accompany patients for additional support and companionship.
Patients are often accompanied by RNs, LPNs, RTs, HCAs and other licensed medical professionals.
We’re hiring! Our growing team of over 260 employees includes: Patient Transfer Drivers, Patient Care Attendants, Field Supervisors, Call Takers, Dispatchers, Fleet Support, Admin Support, and Management. We pride ourselves in “doing it right when no one is looking”. Enjoy supporting your community and interested in learning more? We can’t wait to hear from you.
Established in 2003, Hospital Transfers provides post-admission, non-emergency patient transfer services and patient flow to health authorities, organizations, and individuals across British Columbia. We are based in Abbotsford, BC, in our 10,500 sqft purpose-built headquarters consisting of dispatch operations, our training center, and fleet maintenance facilities.
are completed annually. 77% of all inter-facility transfers are medically stable.
are picked up within 15 minutes of the scheduled time.
to service clients. 93% of customer phone calls are answered within 7 seconds.
We pick up or drop off a patient every 67 seconds, during peak times (10:00-14:00).
Hospital Transfers operates from Hope to Pemberton, and we would like to recognize that we transfer patients on the unceded territories of the Coast Salish Peoples, including the xwməθkwəy̓ əm (Musqueam), Sḵwx̱ wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh), QayQayt, Kwantlen, Katzie, Semiahmoo, Tsawwassen, and Stó:lō Nations. We would like to acknowledge any other unceded territories that we complete patient transfers on or conduct business in, as well as their neighbours. We thank these communities for allowing us to work on their unceded lands.
Hospital Transfers provides wheelchair transfer, stretcher transfer, ambulatory transfer, family escort, and medical escort services for both Health Authority and private clients. Our help desk is available from 6:00am to midnight 7 days a week.
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