About Us

Supporting Patient Flow for Healthcare in Canada and Operating Across the Lower Mainland of British Columbia Since 2005

Established in 2003, Hospital Transfers provides post-admission, non-emergency patient transfer services and patient support to health authorities, organizations, and individuals across British Columbia. We are based in Abbotsford, BC, in our 10,500 sqft purpose-built headquarters consisting of dispatch operations, our training center, and fleet maintenance facilities.

Our reliable, safe, and efficient post-admission, non-emergency patient transfer services have resulted in savings of over $14 million per year for BC’s Health Authorities, identified by their internal audit department.

Our services are based on a very successful PTS (Patient Transfer Service) model developed in London, England, to provide an intermediate level of patient transfers for medically stable patients. These patients still require professional assistance and care, but do not require the presence of paramedics, and receive specialized transportation in purpose-built vehicles. Patients can be transferred by stretcher, wheelchair, or they may be ambulatory. They can also be escorted by family, or staff when required, to monitor medical equipment that cannot be disconnected during the journey.

Hospital Transfers has the established infrastructure and capacity to expand as more customers discover the convenience, ease, and benefits of using our patient transfer services across Canada.

“Doing It Right When No One Is Looking”

Interested in Joining Us?

We’re hiring! Our growing team of over 250 employees includes: Patient Transfer Drivers, Patient Care Attendants, Field Supervisors, Call Takers, Dispatchers, Fleet Support, Admin Support, and Management. We pride ourselves in “doing it right when no one is looking”. Enjoy supporting your community and interested in learning more? We can’t wait to hear from you.

Hear About Our Impact

“Interior Health is no stranger to the devastating impacts of climate change—notably wildfires and floods, which places healthcare facilities at risk. This has resulted in mass evacuation events of hospitals and residents of Long Term Care facilities. In these situations, we call upon SNT to support the evacuation of our LTC facilities. During the 2024 Kelowna Wildfire, SNT responded quickly to support the evacuation of over 250 residents to alternative care facilities in the Okanagan and Lower Mainland. In our experience, SNT provides a safe, friendly, reliable, and professional service. In addition, SNT’s diverse fleet of stretcher, wheelchair, passenger-seat vehicles, and their sophisticated electronic dispatch system, enables a comprehensive and efficient response.”

“I’d like to share my appreciation for SNT and the outstanding service they deliver. SNT offers safe and reliable transport for patients, many with mobility or cognitive challenges, to access the medical care they need. What truly sets them apart is their incredible staff who go the extra mile in making every journey as comfortable as possible. Also, SNT has proven their commitment to improving patient access and flow by stepping up during challenging times such as wildfires or floods. Thank you SNT for your exceptional service!”

“Since we began using your service, it has opened up the world to our ALS Society patient members. Now I can confidently request transport for high needs people and know that they are going to arrive at their doctor’s appointments and Society events safely and on time. It is such a good feeling to be able to rely on you to assist us with such efficiency. All the patient members comment on the kindness and friendliness of your drivers. Thank you so much for providing such an efficient service.”

We’re Here When You Need Us.

Book Your Non-Emergency Patient Transfer.