In Memory of Malcolm White – Founder of SN Transport Ltd.

October 17, 2024

It is with deep sadness that we announce the sudden passing of Malcolm White, the esteemed founder of SN Transport t/a Hospital Transfers, on Thursday 3rd October at his home in the UK. The profound impact he had on the healthcare community in British Columbia will form a lasting part of his legacy.

Having already built highly successful businesses in the UK and USA, Malcolm came out of retirement to found SN Transport Ltd. in 2003, with the intention of developing an innovative non-emergency patient transfer service in Canada.

Under Malcolm’s leadership, ‘Hospital Transfers’ continuously developed its range of services and, since 2009, has provided safe, reliable, and cost-efficient patient transfer services to the Health Authorities in BC. Today the company transfers over 140,000 low acuity patients a year and is considered an essential part of BC’s healthcare infrastructure.

After a long and storied career, at the age of 83, Malcolm decided to retire and return to his country of birth.

Malcolm will be sorely missed by everyone at Hospital Transfers, and we send our condolences to his family and many friends.

Hospital Transfers is the leading provider of patient transfer services in Western Canada, with over 260 employees and a custom-built fleet of over 160 vehicles. Our services include: inter-facility and level-of-care relocations, patient discharges into the community, patient appointments and procedures, inter-regional relocations, special moves, and provincial critical incident responses.

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“Interior Health is no stranger to the devastating impacts of climate change—notably wildfires and floods, which places healthcare facilities at risk. This has resulted in mass evacuation events of hospitals and residents of Long Term Care facilities. In these situations, we call upon SNT to support the evacuation of our LTC facilities. During the 2024 Kelowna Wildfire, SNT responded quickly to support the evacuation of over 250 residents to alternative care facilities in the Okanagan and Lower Mainland. In our experience, SNT provides a safe, friendly, reliable, and professional service. In addition, SNT’s diverse fleet of stretcher, wheelchair, passenger-seat vehicles, and their sophisticated electronic dispatch system, enables a comprehensive and efficient response.”

“I’d like to share my appreciation for SNT and the outstanding service they deliver. SNT offers safe and reliable transport for patients, many with mobility or cognitive challenges, to access the medical care they need. What truly sets them apart is their incredible staff who go the extra mile in making every journey as comfortable as possible. Also, SNT has proven their commitment to improving patient access and flow by stepping up during challenging times such as wildfires or floods. Thank you SNT for your exceptional service!”

“Since we began using your service, it has opened up the world to our ALS Society patient members. Now I can confidently request transport for high needs people and know that they are going to arrive at their doctor’s appointments and Society events safely and on time. It is such a good feeling to be able to rely on you to assist us with such efficiency. All the patient members comment on the kindness and friendliness of your drivers. Thank you so much for providing such an efficient service.”

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